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You must have an account to gain access to our calendar. Setting up an account is easy:
Head to the booking page and select your desired plan
Create your account
Complete the required ID verification - this is to ensure the safety of all users and allows us to keep the space open 24/7
Now you’re ready to book your space!
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This ensures we can continue to allow 24/7 access for our members. The ID verification is used to:
Confirm ages of clients to keep minors from signing up for an account.
Confirm that the identity of the user and the name on the account are one in the same.
Make sure we have a way to reach you in the case of theft, damage, or if a card on file is canceled.
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All FIRST TIME clients must go through ID Verification via Email prior to booking a session. If your verification is not submitted your session will be canceled.
Email rehearsals@marcelgroupllc.com a photo of a government-issued ID and a recently taken selfie. You will receive an email within 24 hours with a message of your verification status.
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Click the “Login” button at the top right corner of our website. Then click “Forgot password?”.
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We’re sorry to see you go!
To delete your account please email us at: rehearsals@marcelgroupllc.com.
Please login to your account to account to cancel your membership
Please note that once you cancel your account and membership, you will lose access to the scheduler, and therefore will not be able to edit any upcoming sessions or book any future sessions.
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When you make a booking you will receive an email confirmation (don’t forget to check your spam). If you have not received the email, check the calendar to make sure your time slot is there. If it’s still not there after 15-20 minutes, shoot us an email.
Please note that if you are booking for the first time, your booking will not be confirmed until you complete the ID verification.
Booking a session
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To book your session, you must create an account. You can find that process under “How do I set up an account”.
Once you sign up, make sure you complete the one-time ID verification.
Once you are verified, you can sign up for any available time slot via our online calendar.
If you would like to book a session that will be in less than 24 hours or run past midnight, please reach out to us via phone or email.
Check out our Booking HOW-TO video for additional help
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You can reschedule your session via the “cancel/chage” button in your booking confirmation email.
Please note all sessions must be rescheduled within 24 hours of your session time.
If you need further assistance please email us.
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The shared calendar is first-come, first-served. If all four spaces are in use and there isn’t an alternative time that works for you, please contact us.
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With Single sessions and Matinee bookings you can only have one session per time slot but you can book as many sessions as you need.
You can book sessions as far in advance as you like.
For Memberships you are alotted 16 rehearsal hours per month.
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Yes, you can book more than one space at a time. If you need more than two spaces, you might want to consider a full facility rental.
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No. You must remove all personal items at the end of your session.
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The Shed is open and available 24 hours a day, 7 days a week.
If you’d like to tour the facility, please email us at Rehearsals@marcelgroupllc.com. Tours typically take 15 to 30 minutes.
The Shed is closed to on the following holidays:
New Year's Day | Easter Sunday | Thanksgiving Day | Christmas Eve | Christmas Day
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Click here to view our live preview calendar. The standard calendar view shows the availability for all studios. To filter out the studios, click the down arrow on the top right of the calendar next to the “Agenda” tab, and only check the studios you would like to see.
Please note that buffer (room turnover) times and internal block outs will NOT show up on the preview calendar.
Payments
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All major credit/debit cards are accepted.
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Self-service bookers pay in full at the time of booking.
Full-service bookers must pay a 25% deposit to reserve the room, and the balance is due before the first rehearsal begins.
View our terms and conditions for more information.
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There can be numerous reasons why your payment is failing. Here are some tips:
Double check that you’ve entered your card information correctly
Make sure there isn’t a hold on your card or account
Check that you entered your billing address correctly
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We do not personally store your payment details; we only have your authorization to use them. User credit card details never come to us. If you delete your account, we will no longer have access to your payment details.
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We do not offer refunds for self-service bookings. You may reschedule your sessions anytime via our online calendar.
View our terms and conditions for more information.